One-hour response times for fast solutions | IT Support

Does your business require an IT upgrade or health check?

Request a quote today to get your network back on the right track.

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Don’t be stuck in a situation where your business is left waiting for help for hours on end.

Not only are we available 24x7 to support your IT needs, we also respond within one-hour. Thinkn’ IT knows the sense of urgency you feel when you need help on your business network. So we ensure that our experienced people are ready to give you a response to your IT issue within one-hour of you contacting us.

Minimal downtime and maximum resolution speed

We know that you don’t need downtime when it comes to operating your business that’s why we provide you with options for contact via phone or email. Our aim is to return to you with a solution or answer to your query as soon as possible within that first hour from contact.

Our proven diagnostic and repair methods, combined with our knowledge of your business and continuous back-up and maintenance allow us to pin point where your issue is coming from quickly. Our resolution rate at that first call is high, with us being able to provide a solution within the hour. If we are unable to resolve your issue immediately, you will always be updated on the progress of your IT work order at all times. Our experienced team will work on your IT issue to find the best solution with a sense of urgency that is vital in today’s business world.

You can rest assured Thinkn’ IT always has your back when it comes to fast turn-around and response times. If you’d like to talk more about our IT support and managed IT services, contact us today on 1300 21 21 31 or email This email address is being protected from spambots. You need JavaScript enabled to view it. for a speedy reply.

Enquire Now

Contact us today, we are happy to offer a no obligation quote to show you how your business can save time & money on a fixed price managed IT plan.

Our VOIP Phone Systems & VOIP Solutions Make Business Communication Efficient

ThinOur VOIP solutions ensure that you always stay connected with your business and you don't have to worry about missing customer interaction with clients situated in another corner of the world. When your clients and suppliers can easily reach you at any moment, it significantly increases your business reputation. We understand that VOIP solution can be new for your business and you don't want the changes to be traumatizing. We establish VOIP systems and make the switch easy for everyone at your office.

  • Cheap setup fees and monthly charges Our VOIP phone systems and VOIP solutions are cheaper and you can choose VOIP plans that suit your small to medium sized business.
  • Expert maintenance assistance We provide expert assistance for your VOIP system and we are always available in case you need technical assistance.
  • Virtual phone numbers We establish virtual phone numbers that your customers can call instead of your office number. If you don't want to change the existing contact number, we will set up VOIP system to use the same number
  • Additional VOIP services Apart from basic VOIP services, we provide additional services like call forwarding, email notification of voice mail and faxes, video conferencing when you need them.
  • VOIP security We know that it is important to keep your VOIP network secure to prevent hackers and we will install VOIP security to remove security vulnerabilities.

Your small business needs the best IT support and even if you don't know where to start, contact us to get your free advice.

Customer Testimonials

When choosing your IT support company, simply choose Thinkin' IT, we make IT simple.

We proudly sell and support products from leaders in Technology.